POD have impressed at every point in the process so far. The team have provided real added value in getting the schemes ready for transfer to management and they have been a pleasure to work with. Cannot recommend them highly enough as a new, hungry business determined to provide added value to the process.
The team at POD Management have transformed our previous experience of a seemingly black art of setting up a management agreement into a very easy and transparent process. From day 1 of working with David and the team they have removed complexity and enabled us to focus on what we are good at, while POD take on the burden of what they are clearly expert at. Their efficiency through set up process, agreeing the service budget, and designing a management strategy for the site is what sets them apart. We have come to rely on POD as go to experts for a number of important on-site decisions. They have saved us from significant unnecessary expense through their knowledge and experience. One overzealous consultant was talked down from a very costly solution with some good old fashioned common sense advice from POD. Its early days but already we look forward to a long and mutually beneficial relationship, something that we can see POD are working hard to achieve in their engagement with us.
Thank you so much for your email and update. I have to say you are an absolute breath of fresh air compared to the experience we had with our previous agent. I am hugely impressed and delighted that you are managing the property.
David and his team have been excellent in helping us getting set up with our first managed block of luxury apartments. Needing to design the building’s management piece from scratch, POD’s input in the asset management responsibilities and service charge budgeting has been invaluable. Following on from the initial appointment, the POD team have ensured that any issues are dealt with promptly and efficiently, making us feel confident that the building is in good hands.
Although we have not been using POD for very long, I can say that our experience with POD’s team has been excellent. They respond to inquiries rapidly and ensure that everyone across the board is dealt with respectfully and efficiently