Although commonhold has been part of UK law since 2002, it still remains an unfamiliar concept to many. Marco, one of our Finance Mobilisation Systems Managers here at POD, who brings both professional expertise and personal experience to the table. As a homeowner living in a commonhold development in Portugal, Marco provides real, first-hand insight into a system that may soon become mainstream in the UK.

Today, effective residential property management goes beyond the basic upkeep of buildings and handling finances. At its core, property management is about delivering a seamless, positive experience for residents, from the very first interaction. Understanding the significance of good customer experience enables property managers to create lasting relationships, foster loyalty, and elevate the overall reputation of their properties and the services they provide.